Manual Feed Plain Letter Pressok to Continue Mfp 277dw
OK. Have you tried loading tray 1 with some plain letter paper?
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Yes please
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OK, in all seriousness, these messages are usually caused by settings in the document being printed. To troubleshoot:
On the computer trying to print, try a Windows test page (right click on printer, "printer properties," "print test page")
If you still get the message, chances are the problem is in the printer. If not, the problem is in the document, or possibly in printer (driver) settings on the computer
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If someone comes up with a solution please let my users know. This affects us all the time and it happens on multiple printer brands/models!
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Hi
Thanks a lot. I am going to try that one and see
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HP's tray 1 is the manual bypass tray. Normally this message appears if the software is coded to print to tray 1 or if the document being printer is a different size than what is in the actual paper tray.
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also possible it's set to manual feed from tray 1. which as stated is the bypass tray. your document should be printing to tray 2 or Auto select, not manual feed.
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John3367 This person is a verified professional. Verify your account to enable IT peers to see that you are a professional. 
Your paper tray with all the paper is set to a SIZE other than what you are trying to print. So you get this message. Sometimes.. the little tabs that hold the paper in place (LEFT and RIGHT sides).. are off position. Take paper out, place it back in, slide the little tabs to tell it what size paper is in the tray.
Sometimes this can be also controlled by the printer settings. Under properties of the printer.. make sure the proper paper settings match what you are trying to print.
Also this can be that the PAGE YOU ARE PRINTING is defined within the application (like WORD) as the wrong size. So you have a 8.5 by 11 inch paper in the printer but you created a document with 11 x 15 inche size.. so the printer is smart enough to try to tell you to place the proper sized paper in the tray.
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The Repairatrooper This person is a verified professional. Verify your account to enable IT peers to see that you are a professional.
LaserValley Technologies is an IT service provider.
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Make sure tray 2 is set for the actual paper loaded. default out of box is any size / any type, which wreaks havoc with some programs. If you have plain letter, set tray 2 as that. I have also had some drivers that install default as A4 which also can cause problems. The 400 series printers do not automatically detect paper size and it needs to be set manually. One of the big differences between a Pro series product like the 402 and an Enterprise product like the M608, which will automatically detect paper size based on what is in the tray.
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CrashFF This person is a verified professional. Verify your account to enable IT peers to see that you are a professional.
....Also this can be that the PAGE YOU ARE PRINTING is defined within the application (like WORD) as the wrong size....
PDF's are notorious for this. Document dimensions and orientation do not have to match printer paper dimensions or orientation. It is common to get a PDF document with oddball sizes and try and print it without paying attention to the checkbox that says "Choose paper source based on PDF page size" (which should almost NEVER be checked)
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Just browse the web interface of the printer...go system..then paper setup...then make all tray size to any size and make all tray type to any type.Hope your problem will be solved.
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Source: https://community.spiceworks.com/topic/2122273-hp-laserjet-pro-402dn-load-tray-1-plain-letter-press-ok-for-available-media
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